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Culture and Leadership

Are Your Service Prices Slowing You Down?

Are Your Service Prices Slowing You Down?

Source: Aveda Flickr The saying, “Price is what you pay. Value is was it worth it?” highlights one of the single most important concepts in how quickly your salon gets busy—and stays busy as you grow. Your entry-level service price point may be one of the most important numbers in your business. When it comes [...]

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How to Practice Happiness

How to Practice Happiness

When life sends us turbulence, we tend to search for happiness, but Neil Pasricha believes what we should be doing is practicing happiness. As a best-selling author, public speaker and the founder of the Institute of Global Happiness, Pasricha tries to guide corporations and their people toward happiness. His TED Talk has been ranked as [...]

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Retail Success Through Front Desk Education

Retail Success Through Front Desk Education

In August 2019, Lavender Square Salon in Southlake, Texas, brought in $23,200 in retail revenue—with just seven stylists. The salon had a similar month in June, bringing in $22,500 in retail, and they’ve been averaging $21k in retail per month since owners Zaheer Mohammed and Sarah Sibley took over the salon in August 2018. The secret to their retail success? Their guest care team.

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Guests and Hair Loss: Are You Providing the Services They Need?

Guests and Hair Loss: Are You Providing the Services They Need?

When a client sits in your chair and announces she will be losing her hair when she goes through chemotherapy, or that her hair is thinning to the point of baldness due to a medical condition, do you know how to help her? And do you know what her options are?

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Grow Your Instagram, Grow Your Business

Grow Your Instagram, Grow Your Business

From the time she was able to save up enough money to get her own hair professionally colored, Sara Pestella has been laser-focused on one shade: blonde. Or should we say multiple shades? Even before she was a stylist, Pestella knew golden from platinum and every shade in between. “I saved up to get my hair done once or twice a year in high school, and I knew what I wanted from flipping through magazines,” she says. “I understood I didn’t want to see a line of demarcation before I even knew what that was.”

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