Guardians of Salon Culture
Like most salon owners, Gayle Fulbright and David Linde, who head up Headlines The Salon in Encinitas, California are always looking for new ways to grow their numbers. While attending Serious Business 2016, they were impressed by one of the speakers, Van Council, co-owner of Van Michael Salons headquartered in Atlanta.
READ MORE »
Join the Customer Service Revolution
A new stylist is hired in a salon. She goes through weeks of training before she’s allowed to interact with guests. How much of that training is technical? How much is soft skills? How is her salon owner addressing customer service, specifically?
READ MORE »
Living in Color: Hair Changes at Spoke & Weal NYC
I’m like Oprah and bread when it comes to hair color. I LOVE color. I.Love.Color. So, when the Aveda team asked if I want a color change, I naturally eagerly nodded yes. I was going to do a poll for what color I should do next on Instagram, but the timing didn’t quite work out. So [...]
READ MORE »
2 Salons. 5 years.100% Dedication
photo courtesy of 501 Salon & Spa When Kate Moeves graduated high school, she went straight to college to become a pharmacist—just like her dad. But she was unhappy in her studies and realized her career choice was not going to be a good fit. “I just wanted to make people feel good,” she says. [...]
READ MORE »
Motivating Stylists with a Bonus System
Leaf Aveda Salon Spa owner Lori Sohu has been a stylist for 25 years. And for the past six years, she has owned her Brooksfield, Florida-based salon. As an owner, growth in her business is a prime focus. So she tapped into her knowledge of stylists to develop a system of bonus levels for her employees. “I need to keep everyone motivated, excited and hitting their benchmarks,” Sohu says. “That’s why I created this.”
READ MORE »
