RECENT ARTICLES
Stylist Challenge:
13 weeks to 17% Growth.
’Tis the season for vacations and relaxed schedules for both stylists and clients. School’s out and sometimes that summer-time mentality of kicking it into low gear hangs on well into adulthood. And well into fall.
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The Key to Retaining Stylists? A Great Culture They Never Want to Leave
In California, booth rental salons are more prevalent than in other areas of the country. In fact, Gila Rut co-owner Karla Lopez-Martinez says even the beauty schools coach students as if they’ll be going straight into booth rental, which isn’t always accurate. With three locations in the San Diego area, Lopez-Martinez and co-owner Keri Davis-Duffy [...]
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No Front Desk? No Problem
For years, Lavish owner Kristi Brehm talked about ways to improve her front desk staff. The Webster, Texas-based salon was using tried-and-true methods that just weren’t cutting it anymore for Brehm and she was looking for major change. Then inspiration struck. On a trip to Serious Business, her creative juices started flowing after sitting in [...]
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Recruiting for Retention
Hiring new stylists can be a bit like dating. The stylist and the salon owner must get to know one another, present their best selves and then find something in common. Fiona Tolunay, co-owner of Vanity Salon (with mom Glennis and brother Rory) in Houston, Texas, knows just how to make her business irresistible to [...]
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Creating Accountability With Your Referral Program
Sandy Gallardo has been in the beauty business for 20 plus years. During that time she has seen many fads and trends come and go at Free Spirit Salon, her Alpharetta, Georgia-based business. But there are a few that have stayed—and thrived. “Years ago, I used to be happy if we made 10 percent in [...]
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