Shift Your Thinking: A Master Class in Productivity
When was the last time your salon was busy on a Monday? Have you ever thought about taking your busiest stylist off Saturdays? This is crazy talk, right? Maybe not. Scott Buchanan, owner of four Scott J. salons in Manhattan and Brooklyn is maximizing his salon’s productivity after careful analysis of his business.
READ MORE »
Gen Y: Why They’re Your Salon’s Greatest Asset
Entitled and needy—sound like Gen Y? What about generous and innovative? According to Nick Arrojo, owner of Arrojo Studio in NYC, Gen Y has a lot of great qualities—you just need to know how to bring them out.
READ MORE »
Managing Your Education Expectations
Follow Ray on Twitter @raycivello Salon owners who want to successfully develop their staff — and get the most from their education dollars — should first determine what result they want their training to have. Most types of education will accomplish one of two goals: to improve technique or to inspire. Both goals are [...]
READ MORE »
On Winning NAHA with Allen Ruiz
Do you think your salon team is the most creative, coolest group of people you’ve ever met? Think they have what it takes to put together a winning NAHA entry? We decided to ask someone who has successfully put together a winning NAHA team entry for the inside scoop.
READ MORE »
Pulling Rankand Breaking Rules
“You’re going to do what?” “That’s never going to work.” “You guys are insane.” These are the types of reactions Adam and Katie Wright got from people when they told them their new plan for revamping their hiring and personnel policies.
READ MORE »
