Managing Multiple Locations: Thriving vs Surviving
Kathy Thalman was brought up in the beauty business. A third-generation hairdresser, she used to work in her mom’s salon in Tulsa, Oklahoma, before purchasing her own salon in San Antonio in 1984. But Thalman didn’t stop with just one salon. She is currently the owner and CEO of three full-service K Charles and Co. [...]
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Dig Deep at Serious Business
Choosing where to spend your education dollars isn’t always a slam-dunk decision. Lots of factors apply: What current trends do you want your staff to learn? Do you want to make your color department stronger? Where is your staff the weakest? What are they most interested in learning more about? Of course, these questions apply [...]
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Opposites Attract Success: Leveraging Strengths in a Business Relationship
James Amato and Terry McKee, owners of Nuovo Salons in Sarasota, FL Going into business with a partner is not a decision to take lightly. Personality, professionalism, integrity and management skills all have to be analyzed in a potential partner. And when a partnership doesn’t work, a business is at stake—employees and clients are both [...]
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Charles Penzone’s Big Bang: Growth Through Technology
Ever wonder what it would be like to have six locations and employ 309 service professionals? Think about the logistics of booking clients, creating schedules and holding meetings. Did you start hyperventilating at the very thought of it? The six Charles Penzone salons in the Columbus, Ohio-area, do all this and more every day—smoothly and [...]
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How the Complete Consultation Changes Everything
Corinne Kleinberger, owner of As You Like it Salon in Bonita Springs, Florida, had a revelation when her business was failing back in 2012. “We were at our lowest and it was either change everything or we weren’t going to make it,” she says. So Kleinberger hired a stylist with a great reputation for understanding [...]
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