Guardians of Salon Culture
Like most salon owners, Gayle Fulbright and David Linde, who head up Headlines The Salon in Encinitas, California are always looking for new ways to grow their numbers. While attending Serious Business 2016, they were impressed by one of the speakers, Van Council, co-owner of Van Michael Salons headquartered in Atlanta.
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Join the Customer Service Revolution
A new stylist is hired in a salon. She goes through weeks of training before she’s allowed to interact with guests. How much of that training is technical? How much is soft skills? How is her salon owner addressing customer service, specifically?
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Elevate Redefines Beauty Education
Tatum Neill and model on stage at an Elevate event in Nashville. The most innovative hair show in the country is one you probably haven’t heard of yet. Its location changes with every new event, no traditional marketing is used to advertise it, and it’s not affiliated with any manufacturers. There are no sponsors, no [...]
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Neighborly Advice: The Benefits of Networking
Running a boutique salon in a small town sounds like a dream job. You get to know your clients well, the staff is like family, and profit margins are good. In theory, this would be great. But in practice, being a small business owner has its own set of challenges that larger business owners don’t have to contend with. Four Aveda salon owners in the Tampa/Sarasota-area have recently connected with each other to find solutions to challenges and come up with better ways to run their businesses—together.
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The Girl with
the Aveda Tattoo
Many salon owners feel a strong connection to Aveda’s mission statement. They print it in their employee handbooks, post it on their websites and sometimes even paint it on a salon wall. But how many salon owners have it tattooed on their back? At least one.
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