From Booth Renter to Owner
When Charlie Martin started his career as a stylist almost 10 years ago, he worked for an Aveda salon before eventually leaving to work in a rental salon, with the dream of eventually becoming an independent salon owner.
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Guardians of Salon Culture
Like most salon owners, Gayle Fulbright and David Linde, who head up Headlines The Salon in Encinitas, California are always looking for new ways to grow their numbers. While attending Serious Business 2016, they were impressed by one of the speakers, Van Council, co-owner of Van Michael Salons headquartered in Atlanta.
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Motivating Stylists with a Bonus System
Leaf Aveda Salon Spa owner Lori Sohu has been a stylist for 25 years. And for the past six years, she has owned her Brooksfield, Florida-based salon. As an owner, growth in her business is a prime focus. So she tapped into her knowledge of stylists to develop a system of bonus levels for her employees. “I need to keep everyone motivated, excited and hitting their benchmarks,” Sohu says. “That’s why I created this.”
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Neighborly Advice: The Benefits of Networking
Running a boutique salon in a small town sounds like a dream job. You get to know your clients well, the staff is like family, and profit margins are good. In theory, this would be great. But in practice, being a small business owner has its own set of challenges that larger business owners don’t have to contend with. Four Aveda salon owners in the Tampa/Sarasota-area have recently connected with each other to find solutions to challenges and come up with better ways to run their businesses—together.
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Is a Call Center Right for You?
Whether you’re calling your favorite restaurant, the doctor’s office, or the salon, being put on hold is not the ideal way to make your appointment or start a relationship with a new business. Business owners are well aware of the pitfalls of having their clients waiting too long to speak to a customer service representative and pursue many different avenues to combat the problem.
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