Misunderstood: Busting the Millennial Myth
It’s time for you to shift your thinking about millennials. The millennial generation has endured more than its fair share of criticism, particularly in the workplace. But this blanket generalization of millennials is just that—a generalization.
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The Power of Creative Connections
“A great creative director must have leadership skills,” Ric Bowden, co-owner (with Lawrence Bonanno) of two Avalon Salon locations in Dallas, Texas, says. “And he also has to lead the direction of training and be the culture-keeper.” In Billy Keohane, Bowden has found these qualities and more. After losing his previous creative director a few years ago, Bowden hadn’t found the right person to lead his cutting team until he met Keohane in December.
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Headquarters cuts to the future of local business
What started with an entrepreneurial streak from a family business led William Dickey to recently open his new hair salon—on wheels. Headquarters is ready to showcase a different kind of business in the food truck lot. Headquarters offers haircuts, dry cut, bang trim and shampoo style that caters to customers of all sorts who need a unique experience in and out of the salon.
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Lessons Learned: Owners Share Strategies for In-Salon Education
At Serious Business in January, a panel of owners gathered to discuss how education looks in each of their salons and how they created these successful programs. The panelists included Tim Belcher, owner of Whole Aveda Salon Spa Group in Tampa, Florida; Karie Bennett, owner of Atelier Salons in San Jose, California; Tatum Neill, creative director of Paris Parker Salons and co-founder of Elevate Hair; and Brandon Hensley, owner of Tangerine Salons in Dallas.
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Words Can Cost or Make You Money
Did you know during the average client’s visit, they have one interaction with their stylist, and four interactions with the front desk? From the initial phone call to the salon, all the way to checkout, the front desk staff is continually engaged with clients. Lance Courtney, international business trainer and certified dream coach, says this is why your front desk needs purposeful training to give them the confidence to become one of your salon’s main profit centers.
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