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Lessons Learned:
Seasoned Stylists
Share Advice for Newbies

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When you’re starting out as a new stylist—or in any career—it’s difficult to know what you don’t know. And while you may have gone to a top-notch cosmetology school and learned from the best educators, there are still many things you must learn on the job from your peers, managers and salon owner.

We asked three veteran stylists to share their best advice for new stylists and students. Each one had practical tips they’ve learned over the years. Read on for their secrets to success.

Practice Makes Perfect

You’ve just graduated from cosmetology school and everything you learned is fresh in your head. You see clients daily and feel your skills just keep getting better. What more could you possibly need?

Crystal WakitschCrystal Wakitsch, senior stylist at William Edge Salon in Nashville says honing your skills is something to do continuously, no matter what your level or how many clients you see.

“I’m a visual person, so practicing foundations over and over again was key for me,” she says. “Even after 11 years in the business, I still take home a mannequin and practice.”

Wakitsch cautions,
“Never think you know everything—as soon as you think that, this is not the career for you. It might be hard for the first year, but as soon as you make great relationships it gets easier.”

She also encourages new stylists to make hairdressing a career, not a job. “Live your craft, work hard at it, and love it,” she says.

Just Say Yes

Courtney Bradberry, stylist at Paris Parker Salons in New Orleans has advice that’s sometimes easier said than done.

“I would tell new stylists to say ‘yes’ to everything,” Bradberry says. “Volunteer to help people as often as possible.”

And she’s not just talking about sweeping up hair and folding towels. Bradberry recommends studying all aspects of the salon and offering to help in a variety of ways.

“Volunteer to assist, to do photo shoots, runway shows, classes–everything. People notice and will eventually want to pay you for those things you volunteered for.”

Bradberry says it won’t always be just the person you’re helping who notices, either. “Your coworkers and coaches will notice your help and will want to help you by sending you new clients.”

Take Advantage of Opportunity

Jessica DonmoyerJessica Donmoyer, stylist at Aura Salon and Spa in Jacksonville, Florida, has a lot of wisdom she would share with her younger self if she could go back to the day she graduated beauty school. But since she can’t do that, she shares her knowledge with new stylists instead.

“I would advise a newer stylist to take advantage of any and all advanced education classes,” she says. “Learning is endless in this industry, and as a new stylist, having as many classes as possible under your belt will help build your confidence.”

She also recommends finding a salon with new talent or assistant programs when looking for your first job.

“You can learn so much from the people you work with,” she says. “When you have down time, go around and watch people. Ask people why they are formulating this way, or why they are cutting that way. Never be afraid to ask for someone’s help or even their opinion.”

Networking is another key to success, says Donmoyer. “It’s huge in this industry. Attending any events at the local institute and/or your new salon is very helpful and will get you comfortable talking to new people. As stylists, that’s what we do all day long, so it helps to be comfortable and know how to carry on a conversation with a stranger.”

And if you’re comfortable talking to clients, you’ll be comfortable asking them to prebook, which Donmoyer advises new stylists start doing early on.

“It’s the key to building your book,” she says. “And not just prebooking, but creating a demand for yourself too. The best way to have a full book and be 100-percent productive is to book your appointments appropriately,” she adds.

“One of the most important things I learned about prebooking was that you are in charge of telling your clients when to come back, so if you prebook them, they have more respect for you as a stylist. And if you know that you have a full week of appointments, you can best prepare yourself for your week—and it gives you a better idea of what your paycheck will look like,” she says.

Listen Up!

Michelle Yates Ferrell, stylist at Lyndon’s Salon and Spa in Clarksville, Tennessee, has simple advice for new stylists: Ask questions and listen.

“This applies to clients and to successful peers,” she says.

“I feel the best way to become successful is to make sure you are constantly learning, and you must ask questions of other stylists to continue to learn. And for clients, you have to ask questions in order to achieve their expectations.”

Ferrell says most stylists—including herself—have been guilty of not listening or asking the correct questions, but says she is much more inquisitive now that she has more experience under her belt.

Consultation

“Let’s say a client comes in and ask for medium brown hair and I just think oh, ok—and then find out that medium brown hair to her is jet black,” says Ferrell. “Ask the right questions or you will goof up,” she adds.

“At first clients may give you short answers, quick answers, but after you ask them a couple questions, they realize you are asking for their own benefit, and they become much more relaxed.”

Ferrell believes her clients feel much more confident in the end result after she conducts a thorough consultation.

“Even if a client comes in and says, ‘do whatever,’ I still ask for more details—short, long, fringe, layers, etc—I NEED to know what the one thing is that they hate about a cut or color—the little things matter,” says Ferrell.

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Archived Comments

9 Comments (Comments are closed)

  1. Aveda Means Business says:

    Thanks so much, Etta. The desire to help is truly what drives us, and it means a great deal to hear that we’re succeeding.

  2. Etta says:

    I guess finding useful, reliable information on the internet isn’t hopeless after all.

  3. Aveda Means Business says:

    Thanks, Megan. With so much constant innovation, the learning will never stop in this industry.
    We publish new articles every week that could be helpful to you on your journey, so be sure to check back often.
    Best of luck to you!

  4. Megan says:

    I really enjoy this post! I have roughly 7 months left in beauty school and I feel like I learn something new everyday! You guys are so right about this being an endless learning industry! I appreciate the shared knowledge!! ( : ✂

  5. Neill-TSP says:

    Hi Hollye,
    We’re so glad this was helpful. Real-world tips from the voice of experience are some of the most important tools you can give someone just starting out. Thanks for reading!

  6. Neill-TSP says:

    Hi Gerard,
    We absolutely agree that education is key, be it formal schooling, in-salon education or learning from a mentor and/or those that came before you.
    Thanks so much for sharing your wisdom!

  7. Hollye A says:

    Great advice for those newbies. I am an Educator myself and always try to give them pointers on what to expect in the ‘real’ world. I am going to share these points with my future artists asap! Thank You for sharing your knowledge.

  8. I have been licensed since 1993. I agree with these lessons learned from this article. It’s all great advice. Take it for what it’s worth!

  9. Gerard Annunziato says:

    Nice article. Without a question for the beginning, or any stylist. The three most important things are. Education, Education and most importantly EDUCATION. The worst part of our industry is once licensed you can do it any way you like. HOW’s That Working For You? Can you pay all your bills. As well as technical skills. You MUST learn. How to make it Profitable. Most people who succeed in business. We’re taught how to do it. In closing. I have been doing this for forty one years. I have had a very successful career. I still attend education events. Your education stops when you DIE.

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