TECHNOLOGY
Front Desk-Less Future
The John Robert’s Spa, with four locations in the Cleveland area, is well known for its outstanding customer service. Owner John DiJulius regularly speaks to organizations in and out of the beauty industry about taking service to the next level to create loyal guests who receive an outstanding experience every time.
READ MORE »Online Booking: 5 FAQs Answered
Salon owners have been embracing new technology over the past decade in droves. Getting automated, purchasing advanced software systems, engaging in social media platforms—they’re doing it all. However, every salon moves at its own pace. While some owners like to be on the cutting edge of technology, others prefer to sit back, watch, and wait [...]
READ MORE »Charles Penzone’s Big Bang: Growth Through Technology
Ever wonder what it would be like to have six locations and employ 309 service professionals? Think about the logistics of booking clients, creating schedules and holding meetings. Did you start hyperventilating at the very thought of it? The six Charles Penzone salons in the Columbus, Ohio-area, do all this and more every day—smoothly and [...]
READ MORE »No Front Desk? No Problem
For years, Lavish owner Kristi Brehm talked about ways to improve her front desk staff. The Webster, Texas-based salon was using tried-and-true methods that just weren’t cutting it anymore for Brehm and she was looking for major change. Then inspiration struck. On a trip to Serious Business, her creative juices started flowing after sitting in [...]
READ MORE »Passion Project: Blo’s Innovative Website Breaks New Ground
Blo owner Bryan Nunes has never been one to rest on his laurels. Over the years, the Raleigh, North Carolina-based owner has won a Global Salon Business Award, been honored in multiple categories in the Salon Today Top 200 and just recently won the 2014 NAHA Salon MBA Award.
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