The Customer Service Revolution
In January, salon owners, managers and stylists gathered in New Orleans for Neill’s 26th annual Serious Business conference—two days of inspiration, networking, and thought-provoking speakers and workshops. This year, about 50 restaurant industry professionals also attended Serious Business to see keynote speaker Will Guidara. Source: Facebook Guidara made a name for himself as the owner [...]
READ MORE »Shifting the Vibe: Serious Business Message Resonates
Serious Business 2024 delved into recent shifts in customer service, work-life balance, and mental health, uncovering industry insights from top experts.
READ MORE »New Habits for Texture Guests
Unlock textured hair secrets with Aveda’s Naomi Dove and salon owner Seville Mckinnon. From virtual classes to retail success, empower your texture salon guests.
READ MORE »10-Day Lashes Provide Revenue Opportunity
VoMor has recently expanded its lash collection to include 10-Day Lashes, the perfect option for clients who want their lashes to last for a week or so, but don’t want to commit to traditional lash extensions. “It’s great for guests who have something special coming up like a vacation, prom, family photos or wedding […]
READ MORE »Invati’s Impact: 10 Years of Growth
When Aveda rolled out its Invati Advanced line 10 years ago, the products filled a niche market that has steadily grown: guests with thinning hair and/or hair loss. And with scalp footage currently trending on TikTok, Invati is sure to continue to pique consumers’ interest even more. Guests love Invati for its consistent results and salon […]
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