EDUCATION
The Customer Service Revolution
In January, salon owners, managers and stylists gathered in New Orleans for Neill’s 26th annual Serious Business conference—two days of inspiration, networking, and thought-provoking speakers and workshops. This year, about 50 restaurant industry professionals also attended Serious Business to see keynote speaker Will Guidara. Source: Facebook Guidara made a name for himself as the owner [...]
READ MORE »Shifting the Vibe: Serious Business Message Resonates
Serious Business 2024 delved into recent shifts in customer service, work-life balance, and mental health, uncovering industry insights from top experts.
READ MORE »Vibe Shift: Serious Business 2024 Preview
Source: Serious Business Debra Neill Baker and Carol Augusto have a reputation. The duo, who plan and implement Neill Corp’s annual Serious Business conference every January, are known for choosing speakers who become part of the zeitgeist (ahem, we’re looking at you, Brené Brown). This year, Neill Baker and Augusto may have outdone themselves, because [...]
READ MORE »Lasting Impressions: Aveda Congress 2023
Where artistry and education collide: Aveda Congress 2023. Dive into the world of trends, creativity, and innovation with Aveda’s global artists and educators.
READ MORE »Is AI Replacing Stylists?
Discover how AI (artificial intelligence) is revolutionizing the beauty industry for artists and salon owners.
READ MORE »NQC Tailors Education to Leaders
Source: Neill After a hiatus the past few years, Neill Quality College (NQC) came back better than ever this summer with three days of education tailored to owners and managers. Andi Eaton Allemen, founder of Oui, We, Melody Van Drunen from Davanti Salons, Ric Bowden from Avalon Salon, and Garrison Neill and Kevin Perryman of [...]
READ MORE »Serious Business Has Ongoing Impact
Source: Instagram For some salon owners, attending Neill’s annual Serious Business® conference in New Orleans isn’t just a way to improve their operations. It’s how they get inspired, push themselves to become more innovative, grow personally as well as professionally, and bring team members to do the same. “Serious Business motivates and refreshes me,” says [...]
READ MORE »$30K Club Rewards Stylists & Owners
Terry McKee, co-owner of three Nuovo Salons in the Sarasota, Florida, area, is a self-proclaimed “lifelong learner” with a passion for the beauty business. He’s also a working hairdresser, and has spent four decades behind the chair servicing his loyal clientele. Recently, McKee achieved an impressive stat, selling $32,500 […]
READ MORE »