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Culture and Leadership

Assistants Drive Profit. Period.

Assistants Drive Profit. Period.

How can your salon survive in a small market? Ricky Blount discusses how his Aveda salon in Joaquin, TX achieves big city salon success in a town of 800 people.

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Serious Business Recap: Get Out of Your Own Way

Serious Business Recap: Get Out of Your Own Way

With an overall theme of “Get Out of Your Own Way,” Neill Corporation’s Debra Neill Baker opened Serious Business 2019, which was held in New Orleans Jan. 20-21, with some words of caution, as well as words of advice. “We have a long list of excuses why we can’t move ourselves—those can include self-pity, stress, worry, insecurity, […]

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Stylist Adds $25K, Books Out Salon

Stylist Adds $25K, Books Out Salon

In 2016, John Souza, manager of M Salon Experience at the Loop in Kissimmee, Florida, increased his revenue behind the chair by $25,000 by participating in a referral contest.

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Full Circle: The Retail Conversation from Consultation to Checkout

Full Circle: The Retail Conversation from Consultation to Checkout

Behind the chair is a natural place to talk about retail with your guest, but it’s not the only place. The retail conversation should start during the consultation and continue through each wedge of the service wheel, from start to finish.

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10 Growth Tips from <em>Salon Today’s</em> 200

10 Growth Tips from Salon Today’s 200

With a new year comes resolutions for growth and improvement. This year, resolve to try small things for big impact. For inspiration, we asked some of the 2019 Salon Today 200 honorees to share ideas that help them increase profit, streamline systems and keep their businesses fresh and relevant.

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